Answers To Common Service Questions

Every 1 to 3 months, depending on filter type, home air quality, and manufacturer recommendations.

Common causes include low refrigerant, poor airflow, dirty evaporator coils, or defective blower motors

If the system is over 10-15 years old, has rising energy bills, or requires frequent, expensive repairs, replacement is often more cost-effective.

Load calculations, including home size, insulation, and windows, should be performed by a professional; do not simply replace with the same size, as energy needs change.

Change filters, schedule annual maintenance, ensure proper insulation, and use a programmable thermostat.

Hissing, banging, or vibrating usually indicates electrical issues, mechanical failure, or leaks.

SEER (Seasonal Energy Efficiency Ratio) measures efficiency; higher ratings mean greater energy savings.

A heat pump is a system that provides both heating and cooling, often used in moderate climates, and is evaluated by its efficiency in low-ambient temperatures.

Annual maintenance is recommended to keep systems running efficiently and to prevent repairs.

This often indicates overworked system, or electrical issue; it should be checked by a professional if it happens frequently

We recommend most households set their thermostat to 74-76. Assuming the household’s residents are healthy, these temperatures can be very comfortable as long as your system also keeps the humidity level in your home between 40-50%. Keeping your thermostat set higher will keep your system running less often and could save you money each month on your bill.

You can set your thermostat to 65-68, or depending on the residents in the household, in the colder months we can add more layers of clothing or snuggle up in a blanket to keep us warm. These changes can make a huge difference in the long run on saving you money.

Make sure any breakers connected to your system are turned on. Sometimes breakers flip off by themselves, so check these prior to calling for service. It’s also a good idea to make sure your thermostat is set correctly and is working. It could be that the thermostat is just set higher than normal and needs to be lowered, or simply that the thermostat’s batteries need to be replaced. Easy fix!